Settings
Add Cerb endpoint, API user creds and default ticket options
1 minute read
The first step in configuring the Blesta-Cerb plugin is to provide the plugin the location of where the Cerb installation is. This could the Cerb Cloud location or the Self-Hosted version.
Configure Settings
To configure the required settings for Blesta-Cerb follow the steps below:
- Visit [Admin Portal] -> [Select your Company] -> [Cerberus] -> [Settings]
- Fill in all the required fields
| Option | Description |
|---|---|
| Base URL | The base URL to your cerb installation appending /rest/ to the end. |
| API Access Key | The Cerb worker access key |
| API Secret Key | The Cerb worker secret key. Treat this like a password. |
| Sort Ticket | When checked, Blesta clients will see the newest ticket at the top of the list |
| File Attachments | When checked, Blesta clients will be able to add attachments to tickets. |
Last modified August 1, 2020: (9e61bb7)